MarketpayPrivacy policy
Marketpay is operated by Intuzu (“we”). This page says what we collect, why, and what we will never do with it. It is written to be read.
The short version
- We collect what the product needs to run your market: your market details, vendor applications, booth assignments, attendance and announcements. You put it there; you own it.
- Your public market page is public on purpose. Everything else is private to your organization.
- We do not sell, rent or share organizer or vendor data with advertisers, data brokers, lead-generation networks or anyone else. There are no ads.
- You can export everything from the app at any time, and you can delete your market or organization yourself.
What we collect
Data organizers enter
Market name, description, address, schedule, contact details, booth fee text, categories, booths, amenities, announcements, and the vendors you add by hand. Whatever you mark as published appears on your public page at marketpay.app/m/your-market and in the markets directory. Private notes on vendors are never shown publicly.
Data vendors enter
When a vendor applies through a market’s page, they give us a business name, contact name, email address, optional phone, category, a description of what they sell, optional website and Instagram, and a message to the organizer. That application is visible to the organizers of that market. If the organizer approves the vendor and leaves “show on page” on, the business name, category, products and links appear on the public page. The vendor’s email and phone are never shown publicly.
Account data
Marketpay starts without an account. If you attach an email address to sign in from another device or invite a co-organizer, we store that email and the one-time codes we send to it. We do not store passwords because there are none. Vendors do not have accounts; their portal is a private link.
Technical data
Server logs (IP address, request path, timing, errors) kept for about 30 days for security and debugging. We do not run third-party analytics or advertising trackers on the app or this site.
Payments
Marketpay does not process payments. Booth fees are shown as text you write and tracked as a paid or unpaid checkbox. We never see card or bank details.
How we use it
To run the product: store your market, render your public page, deliver applications to you, send the emails the product is built to send (application confirmations, decisions, portal links, announcements, cancellations and day-before reminders), and keep the service secure. That is the full list.
We email vendors only about the market they applied to: confirmation of their application, the organizer’s decision, their portal link, announcements the organizer chooses to send, cancellations and a reminder the day before a market day. Organizers can turn reminders off per market. We do not send marketing email to vendors and we do not add anyone to a list.
Who can see it
- Your co-organizers, everyone you invite to your organization.
- The public, only what you publish: your market page and the vendor list you choose to show.
- Vendors, only their own application and status, through their private link.
- Service providers that host the product: Amazon Web Services (hosting, database, email). They process data only on our instructions.
- Intuzu staff, only when you ask for support or when required to keep the service running, and only as much as needed.
- Authorities, only if legally compelled, and we will tell you unless we are legally barred from doing so.
Where it lives and how long
Data is stored in the United States (AWS us-east-1). We keep it as long as your market exists in Marketpay. When you delete a market or organization, live data is removed within 30 days and backups roll off within 90. Unpublishing a market takes it off the public page and directory right away.
Your rights
Wherever you live, we treat you the same way: you can access, correct, export or delete your data. Export and deletion are self-serve in the app. If you are a vendor and want your application removed, ask the organizer of that market, or email support@intuzu.com and we will help you and the organizer honor the request.
Children
Marketpay is for people running or vending at markets and is not directed at children under 13. We do not knowingly collect their data.
Changes
If we change this policy in a way that matters, we will say so in the app and update the date at the top. We will not change it to permit selling or sharing your data; that is on the promises page.
Contact
Intuzu · support@intuzu.com