MarketPay Privacy Policy

Effective Date: March 5, 2026 • Last Updated: March 5, 2026

MarketPay LLC ("MarketPay," "we," "our," or "us") is a Michigan limited liability company that operates a community-driven online marketplace. We are committed to protecting your privacy and being transparent about how your information is collected, used, and safeguarded.

This Privacy Policy explains how MarketPay collects, uses, discloses, retains, and protects information when you use our websites, applications, and related services (the "Service").

1. Who We Are

MarketPay is operated by MarketPay LLC, a limited liability company organized under the laws of the State of Michigan, United States.

MarketPay LLC
Michigan, United States
Email: support@marketpay.app

2. Information We Collect

2.1 Information You Provide

When you use MarketPay, we may collect:

  • Account information: name, username, email address, and profile details
  • Listing content: titles, descriptions, images, prices, and location information
  • Community content: community names, descriptions, rules, and settings
  • Messages: content of messages exchanged between users through the Service
  • Comments, bids, and offers submitted on listings
  • Any other information you voluntarily provide through the Service

2.2 Information Collected Automatically

We automatically collect certain technical data, including:

  • IP address
  • Device type, browser type, and operating system
  • Approximate location (city/state level, derived from IP)
  • Timestamps and interaction metadata
  • Pages visited and navigation patterns
  • Referral source

2.3 Information from Third-Party Authentication

If you sign in using a third-party authentication provider (such as Google or social login), we receive certain profile information from that provider, such as your name, email address, and profile picture, in accordance with their privacy policies and your privacy settings.

3. How We Use Information

We use the information we collect to:

  • Provide, maintain, and improve the Service
  • Facilitate marketplace transactions and user communications
  • Enforce our Terms of Service and community guidelines
  • Detect and prevent fraud, abuse, spam, and prohibited content
  • Manage user accounts, tiers, and permissions
  • Send service-related notifications
  • Analyze usage patterns to improve features and user experience
  • Comply with legal obligations

4. Content Safety and Automated Moderation

MarketPay uses automated content moderation systems to review listings, community content, and other User Content for compliance with our policies. This includes checking for prohibited items, inappropriate content, and other policy violations. Content that violates our policies may be automatically blocked or flagged for review.

5. Data Sharing and Disclosure

We do not sell your personal information.

We may share information in the following circumstances:

5.1 Other Users

Certain information is visible to other users as part of the marketplace experience, including your display name, username, profile picture, listings, comments, community memberships, and account age. Messages are visible only to conversation participants.

5.2 Service Providers

We may share data with trusted service providers who assist with cloud hosting, authentication, content delivery, analytics, and content moderation. These providers are contractually obligated to protect your data and use it only for authorized purposes.

5.3 Legal Requirements

We may disclose information if required by law or if necessary to:

  • Comply with legal obligations, court orders, or government requests
  • Protect the safety, rights, or property of users or the public
  • Prevent fraud, abuse, or security threats
  • Enforce our Terms of Service

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you the Service. We may retain certain information after account deletion as required by law or for legitimate business purposes (e.g., fraud prevention, dispute resolution, enforcing our Terms).

Aggregated and anonymized data that cannot identify you may be retained indefinitely for analytics and service improvement purposes.

7. Data Security

MarketPay uses reasonable administrative, technical, and organizational safeguards to protect your information, including:

  • Encryption in transit (HTTPS/TLS)
  • Encryption at rest for stored data
  • Access controls and authentication requirements
  • Regular security reviews

No system is 100% secure. We cannot guarantee absolute security but we continuously work to protect your information against unauthorized access, misuse, or disclosure.

8. Your Rights and Choices

Depending on your location and applicable law, you may have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your personal data (subject to legal and contractual limits)
  • Object to certain uses of your data
  • Control your messaging and notification preferences through your account settings

To exercise these rights, contact us at support@marketpay.app.

9. Children's Privacy

MarketPay is not intended for use by anyone under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from someone under 18, we will take steps to delete that information promptly.

10. User-to-User Interactions

MarketPay facilitates connections between independent buyers and sellers. When you engage in a transaction or communicate with another user, you may share personal information (such as shipping addresses or contact details) directly with that user. MarketPay is not responsible for how other users handle, store, or use your personal information once it has been shared with them.

You acknowledge that any information you voluntarily share with other users through messages, transactions, or other interactions on the platform is shared at your own risk. MarketPay does not control the actions of other users and is not liable for any misuse of your information by another user.

11. Third-Party Services

The Service may contain links to third-party websites or services, including payment processing by Stripe. We are not responsible for the privacy practices of third-party services. We encourage you to review their privacy policies before providing them with any information.

12. Governing Law

This Privacy Policy is governed by the laws of the State of Michigan, without regard to conflict of law principles.

13. Changes to This Policy

We may update this Privacy Policy from time to time. If we make material changes, we will update the "Last Updated" date. Your continued use of the Service after changes become effective constitutes acceptance of the updated Privacy Policy.

14. Contact Us

If you have questions about this Privacy Policy or MarketPay's data practices, contact:

MarketPay LLC
Michigan, United States
Email: support@marketpay.app